Your Privacy, Our Commitment

Our Privacy Commitment

This privacy policy sets out how WealthArch Pvt. Ltd. uses and protects any information you share when using our application or website. We are committed to ensuring that your privacy is protected at all times.

Should we ask you to provide information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page — please check back periodically.

We understand that our relationship is built on trust and faith. Where we become privy to your personal or confidential information in the course of providing services, we are strictly committed to protecting it. We shall not be liable for disclosure of information required by law, government or judicial bodies, or our regulators, where we are under a legal obligation to do so.

What We Collect

Name & Contact Details

We may collect personal information directly from you — such as your name, email address, contact details, or other identifiers — when you register an account, make a purchase, or interact with certain features of the application.

Your personal information is used to:

• Provide you with access to the application's features and functionalities
• Personalise your experience
• Communicate with you about your account or transactions

Image Data

When you grant permission, our application may access your device's camera or photo gallery to enable features that involve capturing or uploading images.

• Images you upload or capture may be used for document verification purposes in Video KYC
• We do not share your image data with third parties unless required by law or necessary to provide the services you have requested

Location Data

We may access your location to verify your identity and to grant access to the application's features and functionalities.

How We Use Your Information

Information collected is used strictly to deliver our services and improve your experience. Specifically:

• To authenticate your identity and enable access to the platform
• To process transactions and service requests
• To comply with applicable regulatory requirements including KYC and AML norms
• To communicate account or transaction updates
• To improve application functionality and user experience

Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

• Passwords are one-way encrypted before being stored in the database
• All communications are encrypted using 256-bit encryption
• Data is hosted with top-tier service providers and continuously backed up
• Your data is not shared with anyone unless you have explicitly requested us to do so for a transaction

Your Rights & Controls

You have the right to control and manage your personal information within the application:

• Update your account details and communication preferences at any time
• Exercise your rights under applicable data protection laws
• Request access to, correction of, or deletion of your personal information
• Delete your account or request deletion of certain personal data via the app's settings page or by contacting us directly

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have any control over those third-party websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be inaccurate.